Welcome to the ViaMichelin X-930 Technical FAQ section
PC-PND Tasks
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| 1. | What's on the DVD-ROM?
The supplied DVD-ROM contains the maps and the following applications:
- SD Manager enables you to restore your memory card if its contents are damaged. Refreshing the card restores its initial settings. All current data are permanently lost. The time required to restore the data can vary.
- POI Manager is the application you use to import the POIs (Points Of Interest) in “*.asc” format. This application allows you to boost the capabilities of the X-930.
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| 2. | Do I have to set up a partnership with Microsoft ActiveSync?
You do not have to set up a partnership in order to transfer files (for example POI files) from your PC to your ViaMichelin Navigation X-930.
When asked if you want to set up a partnership, select “No” and then click on “Next” (Figure 1). The Microsoft ActiveSync software will start up in “Guest” mode (Figure 2).
You can then transfer POI files or use the SD Manager card reformatting software.
Figure 1
Figure 2
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| 3. | How do I install the driver for my ViaMichelin Navigation X-930 on my PC with Windows 2000?
The ViaMichelin Navigation X-930 driver is included with the ViaMichelin Navigation DVD-ROM supplied. This driver enables the PC to communicate with your portable GPS navigation device. You will also be able to use the POI Manager and SD Manager PC applications.
POI Manager: software for exporting Points of Interest onto your portable GPS navigation device
SD Manager: software for restoring your "Plug and Drive" SD card if it becomes damaged
1- Insert the ViaMichelin Navigation DVD into your PC.
2- Installation of ViaMichelin Navigation software starts automatically. When asked to select the setup language, select your language and click on "OK".
Note:
If you have already installed ViaMichelin Navigation onto your PC, you will see the screens below when you insert the DVD.
Click on "Delete", then "Yes" and then "Finish".
3- Connect your ViaMichelin Navigation X-930 to one of the USB ports on your PC using the USB cable supplied, and then switch on your portable GPS navigation device. Your PC will automatically detect the ViaMichelin Navigation X-930.
Note:
If your PC does not detect the ViaMichelin Navigation X-930, we suggest that you connect your cable to another USB port.
4- The window will appear. Click on "Next".
5- The following window will appear. Mark the option "Search for a suitable driver for my peripheral device (recommended)" and then click on "Next".
6- In the next window, only mark the option "DVD-ROM drives", and then click on "Next".
7- The following window will appear as the Hardware Wizard finds the driver "gda_series.inf" on the DVD. Click on "Next".
8- The next window will inform you that the driver has not been validated by Microsoft and has not received logos, which confirm compatibility with Windows. Do not worry about this as ViaMichelin is compatible with the Windows 2000 operating system. Installing the ViaMichelin programs will not damage your computer so you can continue the installation procedure by clicking on "Yes".
9- The drivers will be installed.
10-Once the Hardware Wizard has finished installing the driver, simply click on "End".
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| 4. | How do I install the driver for my ViaMichelin Navigation X-930 on my PC with Windows XP?
The ViaMichelin Navigation X-930 driver is included with the ViaMichelin Navigation DVD-ROM supplied. This driver enables your PC to communicate with your portable GPS navigation device. You will also be able to use the POI Manager and SD Manager PC applications.
POI Manager: software for exporting Points of Interest onto your portable GPS navigation device
SD Manager: software for restoring your "Plug and Drive" SD card if it becomes damaged
1- Insert the ViaMichelin Navigation DVD into your PC.
2- Installation of ViaMichelin Navigation software starts automatically (Figure 1). When asked to select the setup language, select your language and click on "OK" (Figure 2).
Figure 1
Figure 2
Note:
If you have already installed ViaMichelin Navigation on your PC, you will see the screens below when you insert the DVD.
Click on "Delete" (Figure 3), then "Yes" (Figure 4) and then "Finish" (Figure 5).
Figure 3
Figure 4
Figure 5
3- Connect your ViaMichelin Navigation X-930 to one of the USB ports on your PC using the USB cable supplied, and then switch on your portable GPS navigation device; the following message (see Figure 6) will appear in the taskbar.
Note:
If your PC does not detect the ViaMichelin Navigation X-930 (Figure 6), we suggest that you connect your cable to another USB port.
4- The window shown in Figure 7 will appear. When asked "Do you allow Windows to connect to Windows Update to search for updates?", mark the option "No, not this time" and then click on "Next".
Figure 6
Figure 7
5- The following window (Figure 8) will appear. Mark the option "Install from a list or from a specified location (experienced users)" and then click on "Next".
6- In the next window (Figure 9), select the option "Search for the best driver at these locations". Then only mark the option "Include this location in the search", and then click on "Search" in order to locate your DVD drive.
Figure 8
Figure 9
7- In the next window (Figure 10), click on the symbol in front of "Workstation" so your various disks appear: Floppy, Local Disk (C), CD or DVD Drive, etc. (Figure 11).
Figure 10
Figure 11
8- Click on "VMNav50" with the Michelin man logo (Figure 12) to select your DVD drive. In the example shown below, the letter allocated to the DVD drive is "D", but this can vary (E,F) depending on your PC configuration; then click on "OK".
9- The DVD drive shown below uses the letter "D" (Figure 13) simply click on "Next".
Figure 12
Figure 13
10- The search for the drivers starts (Figure 14).
Figure 14
11- The next window (Figure 15) will inform you that the driver has not been validated by Microsoft and has not received logos, which confirms compatibility with Windows. Do not worry about this as ViaMichelin is compatible with the Windows XP operating system. Installing the ViaMichelin programs will not damage your computer so you can continue the installation procedure by clicking on "Continue".
12- The Hardware Wizard installs the driver (Figure 16).
Figure 15
Figure 16
13- The window (Figure 17) will appear once the Hardware Wizard has finished installing the driver. Click on "End" and the following message (Figure 18) will appear in the taskbar.
Figure 18
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| 5. | How do I install ViaMichelin Navigation and its applications on my computer?
ViaMichelin Navigation X-930 is supplied with two PC applications: SD Manager and POI Manager.
SD Manager re-formats your "Plug & Drive" SD card (supplied in the Pack) if it becomes damaged.
POI Manager imports POIs (Points of Interest) files onto your ViaMichelin Navigation X-930.
Installation tips:
To install the ViaMichelin Navigation applications on your computer, we recommend that you follow the following procedures:
- disable your anti-virus software while you are installing the software
- close down all open applications on your PC
- empty your "TEMP" folder
- empty your Internet temporary files folder
1 - Insert the DVD-ROM supplied in the Pack into your computer DVD drive.
2 - Installation will start up automatically. Select your setup language (Figure 1) and click on "OK". The Installation Wizard will start up and guide you through the installation process (Figure 2).
Figure 1
Figure 2
3 - The InstallShield Wizard window will appear - click on "Next" (Figure 3) and accept the "License Agreement" by clicking on "Yes" (Figure 4).
Figure 3
Figure 4
4 - Specify which folder the software setup files should be saved in and click on "Next" (Figure 5). The software is now ready to start copying files for installation - click on "Next" (Figure 6).
Figure 5
Figure 6
5 - Installation will start... (Figure 7). Once the ViaMichelin Navigation software has been successfully installed, click on "Finish" to close the InstallShield Wizard (Figure 8).
Figure 7
Figure 8
6 - If your PC is not already equipped with Adobe® Reader®, this application will install itself automatically. This program will enable you to read the user manual (in .pdf format) in the "C:\Program Files\ViaMichelin\ViaMichelin Navigation X-930" folder.
7 - Installing the Microsoft ActiveSync 3.8 synchronization software will also start automatically - click on "Next" (Figure 9). Then specify where the setup files are to be saved (or leave the default directory as it is) and click on "Next" (Figure 10).
Figure 9
Figure 10
Note: If you already have Microsoft ActiveSync 3.8 installed on your PC, the following message will appear: "Microsoft ActiveSync is already installed on this computer".
If you have an earlier version than version 3.8, click on "Next" to update your Microsoft ActiveSync.
If you already have version 3.8, simply click on "Cancel".
8 - Once Microsoft ActiveSync 3.8 is completely installed, the window will appear (Figure 11).
Connect your ViaMichelin Navigation
X-930 to your PC, using the USB cable supplied in the Pack and switch it on. Your PC operating system will detect the presence of new hardware and the following window will appear (Figure 12).
Figure 11
Figure 12
9 - The Windows Found New Hardware Wizard will start up - select the "Search for a suitable driver for my device" option and click on "Next" (Figure 13). In the following window, select "Specify a location" and click on "Next" (Figure 14).
Figure 13 | 
Figure 14 |
10 - The Hardware Wizard will ask you where to search for the driver files. Specify your DVD-ROM drive (Figure 15) - or the folder where you have saved the ViaMichelin Navigation software if you have copied it to your hard drive - and click "OK". Confirm that you want the driver found installed (Figure 16) and click on "Next".
Figure 15 | 
Figure 16 |
11 - To complete the installation of the driver software, click on "Finish" (Figure 17). Your ViaMichelin Navigation X-930 screen display will change automatically to demonstrate it is connected to your PC and not the SD card (Figure 18).
Figure 17
Figure 18
12 - Your computer will automatically offer to set up a partnership between your PC and your ViaMichelin Navigation X-930. Select "No" and then click on "Next" (Figure 19) and then "OK". Microsoft ActiveSync 3.8 will connect you to your X-930 through the "Guest" mode (Figure 20). ViaMichelin Navigation X-930 and its applications* are now all completely installed.
* ViaMichelin Navigation X-930 software (SD Manager and POI Manager), Microsoft ActiveSync 3.8 (to synchronize between your PC and X-930) and Adobe® Reader® (for reading the user manual)
Figure 19
Figure 20
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Setup and Begin to Use the PND
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| 1. | Tips on how to use the SD card
The SD card provided is solely intended to be used in your ViaMichelin Navigation X-930. You are strongly advised not to use it with any other peripheral devices (for example, a camera or PDA) as it could adversely affect how your portable GPS navigation system works.
To get the most out of your ViaMichelin Navigation X-930, ensure your SD card is not set in the “Lock” position.
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| 2. | How do I calculate my first route?
First, make sure you have installed the navigation software with voice guidance onto your X-930 (see How do I install ViaMichelin Navigation and its applications on my computer?). Switch on your X-930 using the "On/Off" button on the top of the device.
In the example shown below, we are going to calculate a route quickly. We only need to specify our destination point in order to calculate the route as ViaMichelin Navigation will calculate the start point of your route based on your current GPS position.
1- Click on "Navigate to" (Figure 1), and then "Address" (Figure 2).
Figure 1 | 
Figure 2 |
2- With your fingertip or the stylus, enter in your destination (arrival) town using the touch keyboard and then click on "Search"
(Figure 3). Then select your town from the list of search results by clicking on it (Figure 4).
Figure 3 | 
Figure 4 |
3- Now enter in your arrival street and click on "Search" (Figure 5). Select your destination street from the list of search results by clicking on it (Figure 6).
Figure 5 | 
Figure 6 |
4- Click on "Select house number" (Figure 7). Enter in the street number and then click on "Search" (Figure 8).
Figure 7 | 
Figure 8 |
5- Finally, your Route Summary will appear (Figure 9). Make any changes if needed and then click on "OK". Navigation mode will start up instantly - simply follow the instructions!
Figure 9
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| 3. | How do I manage My Saved Items (adding/deleting)?
Adding a Saved Item:
1- Switch on your ViaMichelin Navigation X-930 and select "Plan your journey" from the Main Menu, and then click on "Display a map" (Figures 1 and 2).
Figure 1 | 
Figure 2 |
2- Zoom in on the map until you find the location you wish to save (Figure 3), click on "Map options", and then click on "Location marker" (Figure 4).
Figure 3 | 
Figure 4 |
3- Click on "Add to My Saved Addresses" (Figure 5). Enter in a title for your new saved location and click on "OK" (Figure 6).
Figure 5 | 
Figure 6 |
4- The icon for your new Saved Item will appear in the center of the location indicator and the name you have given it will appear in the information bar below the map (Figure 7).
Figure 7
Deleting a Saved Item:
1- Switch on your ViaMichelin Navigation X-930 and select "Plan your journey" from the Main Menu, and then click on "Display a map" (Figures 1 and 2).
Figure 1 | 
Figure 2 |
2- Once the map is displayed, click on "Map Options", then "Search" (Figure 3).
Figure 3 | 
Figure 4 |
3- Click on "My Saved Addresses" (Figure 5) and select the Saved Item you want to delete from the list (Figure 6). If your list is long, you can also type in the name of the Saved Item and use the search function to find it. Once you have clicked on the Saved Item, it will be displayed on a map.
Hint: If you know the exact location of the Saved Item, you can also find it using the map, zooming in on it until you can place the location indicator on the Saved Item location - the name of the Saved Item should then be displayed in the information bar below the map.
Figure 5 | 
Figure 6 |
4- Once the map displaying the Saved Item location appears, click on "Map options" (Figure 7) and then on "Location marker" (Figure 8).
Figure 7 | 
Figure 8 |
5- To delete your Saved Item, click on "Delete address" (Figure 9) and then "Yes" to confirm the Address/Saved Item deletion (Figure 10).
Figure 9 | 
Figure 10 |
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| 4. | ViaMichelin Navigation X-930 in pictures |
| 5. | What do the symbols displayed on my ViaMichelin Navigation screen mean?
When you connect your ViaMichelin Navigation X-930 to your PC using the USB cable, the screen in figure 1 will appear on your
X-930 screen. This means that the SD card must not be removed from the ViaMichelin Navigation X-930.
On the other hand, the screen displayed in figure 2 means that the SD card must be inserted in the ViaMichelin Navigation X-930.
Figure 1 | 
Figure 2 |
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| 6. | How do I install ViaMichelin Navigation X-930 in my car?
1- Insert your ViaMichelin Navigation X-930 by sliding it down vertically (using the slide on the back) into the mounting system
(figure 1).
2- Position your ViaMichelin Navigation X-930 exactly as you want on the windshield (using the suction cup) or dashboard for convenient and safe, driving (figure 2).
Figure 1 | 
Figure 2 |
3- To attach your ViaMichelin Navigation X-930 to the windshield, hold the mounting system (and suction cup) to the windshield with one hand and with the other hand, turn the top part of the suction system clockwise (figure 3).
4- Connect and start your ViaMichelin Navigation X-930 in three easy steps (figure 4):
5- Start your car
6- Connect the supply cable, using the USB mini port on the bottom of the ViaMichelin Navigation X-930, to the cigarette lighter socket
7- Switch on your X-930 and enter in your destination!
Figure 3 | 
Figure 4 |
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| 7. | How do I activate the GPS receiver in my ViaMichelin Navigation X-930?
Activating the GPS receiver built into your ViaMichelin Navigation X-930 is essential for picking up satellite signals, locating your GPS position and hence, calculating your routes. To ensure your GPS receiver is working correctly, please check the following:
1- Is your software installed correctly? Refer to How do I install ViaMichelin Navigation software on my X-930?
2- Is your ViaMichelin Navigation X-930 installed correctly in your car? Refer to How do I install ViaMichelin Navigation X-930 in my car?
3- Park your car in an open space, preferably stationary with a clear horizon. Picking up a GPS signal for the first time can take between 1 to 15 minutes although this pick-up time may be slightly longer for cars fitted with heat reflective windscreens.
Once satellite signals are picked up, the “SAT: 0” indication will change and the number of satellites being received will be displayed (figure 1) – in the example below, 4 satellite signals are picked up.
Figure 1
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| 8. | What is the difference between the shortest and the quickest route?
When preparing a route, it is possible to specify that the system should calculate the journey on the basis of the criterion "Quickest route" or "Shortest route".
The criterion "Shortest route" selects the most direct road journey between the points of departure and arrival.
The criterion "Quickest route" calculates the shortest route on roads, which have the highest average speeds.
You can therefore give priority to certain types of road (highways/thruways, service roads etc.) by modifying their average speeds in the software's settings.
In Navigation mode, only the "Quickest route" setting is used.
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| 9. | How do I check battery status?
1 - Switch on the ViaMichelin Navigation X-930.
2 - From the Main Menu, click on “Settings”, then on “General”, and then click on “Power Status”.
This screen will indicate the percentage of “BATTERY REMAINING POWER” or whether it is connected to the mains or to a cigarette lighter “CHARGING”.
The battery level indicators are given in three stages (almost empty, half full, full) and three colors (red, orange, green). The battery levels are shown as follows:
- Level between 50% and 100%: full / green
- Level between 35% and 50%: half full / orange
- Level below 35%: almost empty / red
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| 10. | My State doesn't allow items mounted to my windshield. Do you have a solution for this?
State law prohibits drivers in California and Minnesota from using suction mounts on their windshields while driving. Other ViaMichelin mounting options are recommended and an alternative mounting option is included in this product’s box (dashboard cup). ViaMichelin does not take any responsibility for any fines, penalties, or damages that may be incurred as a result of disregarding this notice (See California Vehicle Code Section 26708(a); Minnesota Statutes 2005, Section 169.71)
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| 11. | How do I use the Bypass feature to re-route my journey around traffic obstructions?
The ViaMichelin Navigation X-930 can re-route your journey in order to bypass obstructions in the road ahead.
1- While in Navigation mode, touch the screen to open the "Navigation Settings" menu.
2- Then select "Bypass route" option.
3- Select the desired distance and return to the navigation mode.
The X-930 will now redirect your route based upon the distance selected.
Please Note: If there are no alternate routes available, the originally suggested journey will reappear.
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POI Management
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| 1. | How do I create a "*.asc" file?
To create an "asc" file to add to your ViaMichelin Navigation X-930, follow the instructions below. You have to create an "asc" file for each type of saved item to be imported (which also means you can subsequently delete saved items solely for a given category).
On your PC:
1 - Create a text file.
2 - Open this text file and create your saved items as follows:
- Each line must contain information on a single saved item only and use the following syntax:
- {Longitude}, {Latitude}, {"Name"},
- (for example: 2.142436, 48.835248, "Le Carrefour Restaurant”)
- The separator is the comma ","
- The name must be enclosed in quotation marks " "
- Lines preceded by a semi-colon ";" are treated as comment lines
- Longitude and Latitude must be specified in degrees and fractions of degrees.
3 - Rename the text file using "asc" as the extension: e.g.: "MyRestaurants.asc"
4 - Save this file in the folder of your choice.
5 - Check that your ViaMichelin Navigation X-930 system is connected and that the link with your PC is working.
6 - Start "POI Manager".
7 - Select the saved "asc" file in the folder of your choice and confirm.
8 - Select the category of saved items to which imported saved items will be attached.
After importing the file into your ViaMichelin Navigation X-930, you can set the display and the POI Warner as you want.
EXAMPLE OF AN "asc" FILE:
------------------------------------------------------------
; Example File
;
; Longitude, Latitude, "Name of saved item"
; =========== ============ =========================
2.3336, 48.8675, "Michelin Store near Opera"
2.2935, 48.8587, "Eiffel Tower"
-1.460885, 43.484898, "Bayonne Centre"
; End of file
------------------------------------------------------------
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| 2. | How do I import a POI file into my GPS?
In order to optimize use of your X-930, we recommend that you limit the number of imported personal POI files to 6.
1 - Connect your ViaMichelin Navigation X-930 to your PC.
2 - On your PC, launch the “POI Manager” program (accessible by default by clicking on Start / Programs / ViaMichelin / ViaMichelin Navigation PND North America / POI Manager). (Figure 1)
Figure 1
3 - Click on the file icon in order to find the file to be imported (in the example below, the file is called “My office.asc” from the ViaMichelin Navigation PND North America list). (Figure 2)
Figure 2
4 - Click on the arrow to enable your selection or on the red X to interrupt import of the file. (Figure 3)
Figure 3
5 - Click on “Delete POI type” if you wish to delete previously imported “*.asc” files in the “Category” box.
6 - Click on “New POI type” if you wish to import the selected “*.asc” file into a new POI file category.
7 - Click on “Change POI type” if you wish to change a POI category previously created to import the selected file.
8 - Select the POI category
New POI type:
1 - Click on “New POI type”. (Figure 4)
Figure 4
2 - Name your POI file.
3 - You can click on “Change icon” to select a specific icon. (in *.bmp format, 16x16 pixels or 22x22 pixels)
4 - Click on the check mark to enable your selection or on the red X to interrupt file import or on the arrow to return to the previous stage. (Figure 5)
Figure 5
Change POI type
1 - Click on “Change POI type”.
2 - Re-name your POI file.
3 - You can click on “Change icon” to select a specific icon. (in *.bmp format, 16x16 pixels or 22x22 pixels)
4 - Click on the green V to enable your selection or on the red X to interrupt file import or on the arrow to return to the previous stage.
Delete POI type
1 - Select the category you wish to delete.
2 - Click on “Delete POI type”.
3 - Click on the green V to enable your selection or on the red X to interrupt file import or on the arrow to return to the previous stage. If the file already exists, a message will ask you whether you wish to replace the existing file.
4 - Click on “Yes” to replace the file and to continue with the import process, or on “No” if you do not wish to replace the existing file, or you wish to select another file. Otherwise, the file will be imported automatically.
5 - Click on “OK”.
6 - If you wish to import another POI file, click on “Yes”; otherwise, click on “No”.
Your POI file is now imported to your ViaMichelin Navigation X-930. To check this, disconnect your device from your PC and click from the Main Menu on “Settings” / “POI” / “POIs”. You should see the new POI category imported into the list shown.
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PND Configuration
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| 1. | How do I perform a soft or hard reset?
Soft reset:
Performing a soft reset is for restarting your ViaMichelin Navigation X-930 when the software application becomes stuck.
Using the stylus, press into the small hole located on the back of the ViaMichelin Navigation X-930 (the area is labeled “reset”). The soft reset will close down the application and restart the ViaMichelin Navigation X-930.
How do I install ViaMichelin Navigation software on my X-930?
Note:
Only the function that was running at the time will be lost (for example, your Navigation).
Hard reset:
The hard reset is for reconfiguring your X-930 product back to its initial settings. Following the hard reset, you will have to re-install the software on the X-930 using the SD card.
There are two steps:
Step 1: Simultaneously, press down on the volume down button, the on/off button and the “reset” button (using the stylus) for a few seconds in order to switch off the system.
Step 2: Simultaneously, press down on the volume up button, the on/off button and the “reset” button (using the stylus) in order to restart the system.
Note:
Your personal POIs, POIs installed with the POI Manager application and your destinations history will be saved. Any special settings (languages, speeds, times, etc.) will be lost.
Close Answer |
| 2. | How do I change the voice guidance language?
The voice guidance language was set when the ViaMichelin Navigation software was initially installed, using the SD card. Therefore a hard reset needs to be done in order to change the voice guidance language.
1- Perform a hard reset on your ViaMichelin Navigation X-930 (see How do I do a soft or hard reset?)
2- Once the hard reset has been performed, the software installation will start up automatically. The first screen allows you to choose your software interface language (Figure 1) and the second screen allows you to select your voice guidance language from a wide range of optional languages (Figure 2).
3- Complete the software installation by following the instructions displayed on the screen.
 |  | | Figure 1 | Figure 2 |
Close Answer |
| 3. | How do I reformat the SD card with the SD Manager application?
Note:
We recommend that you disable your PC screensaver function temporarily in order to avoid losing the connection between your ViaMichelin Navigation X-930 and your PC while the SD card is being reformatted.
By reformatting your SD card, you are restoring it to its initial configuration. Any extra data saved on the SD card will be deleted.
Note:
Make sure you have correctly installed your ViaMichelin Navigation software onto your computer (see How do I install ViaMichelin Navigation and its applications on my computer?)
1- Connect your ViaMichelin Navigation X-930 to your PC, using the USB cable supplied in the Pack. Your X-930 screen display will indicate that it is now connected to your PC (see Figure 1). Open your ViaMichelin Navigation SD Manager application by going to: Start/Programs/ViaMichelin/ViaMichelin Navigation X-930/SD Manager. A new window will appear, informing you that you are about to format your SD card - click on the "OK" button to confirm (Figure 2).
Figure 1
Figure 2
2- Once you have confirmed that you want to reformat your SD card (and thus restore the original data onto it), formatting will start. A progress bar will keep you informed while the SD card is being reformatted (Figure 3). Once the reformat is finished, a message (Figure 4) will confirm this - click on "OK". Your SD card has now been restored!
Figure 3
Figure 4
3- Disconnect the USB cable from your ViaMichelin Navigation X-930, reinstall the ViaMichelin Navigation software by following the instructions on the screen and off you go!
Close Answer |
| 4. | How do I reformat the SD card without the SD Manager application?
Note:
We recommend that you disable your PC screensaver function temporarily to avoid losing the connection between your ViaMichelin Navigation X-930 and your PC while the SD card is being reformatted.
By reformatting your SD card, you are restoring it to its initial configuration. Any extra data saved on the SD card will be deleted.
1- Connect your ViaMichelin Navigation X-930 to your PC using the USB cable supplied. Your X-930 screen display should indicate that it is now connected to your PC (see Figure 1). Open up your ViaMichelin Navigation X-930 installation folder on your PC (by default: C:\Program Files\ViaMichelin\ViaMichelin Navigation X-930) (see Figure 2).
Note: Make sure you have correctly installed your ViaMichelin Navigation software onto your computer (see How do I install ViaMichelin Navigation and its applications on my computer?)
Figure 1
Figure 2
2- Open up the "SD-CARD-PND" folder (Figure 3) and copy the InstallSD, MapSonic, VMNav_Maps and VMNav_POIs sub-folders using the drop-down menu: "Edit -> Select all" and then "Edit -> Copy".
Figure 3
Figure 4
3- When prompted to set up a Microsoft ActiveSync partnership, select "No" and you will be set up in "Guest" mode. On the Microsoft ActiveSync toolbar, click on the "Explore" button (Figure 4).
4- Open up the "Storage Card" folder (Figure 5) and paste the previously copied folders using the drop-down menu: "Edit -> Paste". A separate window will ask you if you want to convert the folders, click "OK" (Figure 6). Finally, when asked to confirm that all folders are to be replaced, click on "All".
Figure 5
Figure 6
5- Wait until the file transfer window has disappeared (Figure 7). Disconnect your ViaMichelin Navigation X-930 from the PC and then re-install your ViaMichelin Navigation software (see How do I install ViaMichelin Navigation software on my X-930?)
Figure 7
Close Answer |
| 5. | How do I activate / deactivate the “Warner”?
Click on “Settings”, then on “Navigation”, then on “Warner” (Figure 1).
Figure 1
The ViaMichelin Navigation X-930 allows you to set 3 types of alarm sounds:
- Speed Warner: sets the alarm for exceeding the speed limits set for various types of routes.
- POI Warner: sets the categories of POI for which an alarm will sound when you are in close proximity to them.
- Saved Addresses Warner: sets the categories of personal saved items for which an alarm will sound when you are in close proximity to them.
Speed Warner
1 - Click on “Speed Warner”.
2 - Click on the left or right arrows to select the desired setting depending on the type of route selected.
3 - The alarm signal of the “Speed Warner” warns the driver in the event that the programmed speed limit (estimated by the GPS) selected by the user is being exceeded.
4 - The “ACTIVATE /DEACTIVATE” button on the lower right side of the screen will trigger the use or non-use of this function.
The “Speed Warner” is set to the following default speeds (Figure 2).
* Highways/Thruways 105 km/h or 65 Mph
* Major roads: 90 km/h or 55 Mph
* Other main roads: 70 km/h or 45 Mph
* Minor roads: 55 km/h or 35 Mph
* Streets: 40 km/h or 25 Mph
* Small streets: 30 km/h or 15 Mph
Average speeds can be programmed between 30 km/h and 180 km/h or between 15 mph and 110 mph.
Figure 2
POI Warner
1 - Click on “POI Warner”.
2 - The “POI Warner” program will trigger an alarm signal when the vehicle is in the vicinity of a POI.
3 - Mark the boxes for the categories of POI (Figure 3) for which you would like an alarm signal to sound if you are in the vicinity; an initial signal is sounded 30 seconds away and a second signal is sounded 10 seconds prior to passing close to a POI in one of the selected categories.
Figure 3
4 - Click on “More criteria” if you would like to add more detail by sub-categorizing your POI selection.
5 - The “SELECT ALL/DESELECT ALL” button automatically marks or clears all the boxes in the given list of POIs. (For optimum use of the X-930, we recommend that you only mark the category(ies) of POI which you will be using for your journey and not to show all of them).
Saved Addresses Warner
1 - Click on “Saved Addresses Warner”.
2 - Mark the box(es) of your personal saved addresses (Figure 4) for which you would like an alarm signal to sound when passing close by the personal saved addresses in the marked categories. An initial signal will sound 30 seconds before reaching a saved address and a second signal will sound 10 seconds away. The “SELECT ALL/DESELECT ALL” button automatically marks or clears all the boxes in the given list of POIs.
Figure 4
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Troubleshooting
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| 1. | When SD Manager (or POI Manager) starts, I get an error message. What should I do?
If you get the following error message: “An error has occurred – the connection between your portable navigation system and PC could not be established. Please check your setup and that your portable navigation system is properly connected to your PC via the USB cable provided.” (Figure 1), this can be due to several reasons:
- your ViaMichelin Navigation X-930 is not connected to the PC via the USB cable supplied in the Pack
- your ViaMichelin Navigation X-930 is not switched on
- the Microsoft ActiveSync synchronization software is not installed so your X-930 and PC cannot talk to each other. In this case, please install the Microsoft ActiveSync software (see How do I install ViaMichelin Navigation and its applications on my computer?)
1- Click on “OK” to close the error message (Figure 1). Check the USB connection between the ViaMichelin Navigation X-930 and your PC. Then switch it on using the “On/Off” button on the top of the device - your X-930 screen display should indicate that it is now connected to your PC (see Figure 2).
Figure 1 | 
Figure 2 |
2- Try opening up your SD Manager application (see How do I reformat the SD card with the SD Manager application?)
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| 2. | How do I install ViaMichelin Navigation software on my X-930?
Before using your ViaMichelin Navigation X-930 for the first time, make sure that you have charged it completely or connect it to an electrical supply by using the cigarette lighter cable or the adapter plug.
ViaMichelin Navigation software comes as a “Plug & Drive” solution. Simply switch on your ViaMichelin Navigation X-930, using the On/Off button on top. As shown in Figure 1, the screen will instruct you on the next step - insert the SD card supplied in the Pack. ViaMichelin Navigation software will then install itself automatically on your X-930 – just follow the instructions on the screen.
Figure 1
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| 3. | What do I do if my GPS is not recognized by my PC?
The ViaMichelin Navigation X-930 pilots are included with the ViaMichelin Navigation DVD-ROM supplied. These pilots enable the PC to communicate with your portable GPS.
You will then be able to use the POI Manager or SD Manager software packages.
POI Manager: Software, which exports Points of Interest to your portable GPS.
SD Manager: Maps and software restoration program.
1 - Insert the ViaMichelin Navigation DVD-ROM into your PC.
2 - The installation of ViaMichelin Navigation will start automatically. When the installation language request appears, click on “Cancel”.
3 - Connect your ViaMichelin Navigation X-930 to one of the USB ports on your PC, using the USB cable supplied, then switch on your portable GPS. Your PC will detect the ViaMichelin Navigation X-930. (Figure 1)
Figure 1
Note: If your PC fails to detect the ViaMichelin Navigation X-930, we recommend that you insert the cable into another USB port and check whether any other peripherals connected by the USB ports, such as a pocket PC, palm, web cam or printer might be disturbing the connection of the ViaMichelin Navigation X-930 to your PC.
4 - Click on “Next” (Figure 2)
Figure 2
5 - Mark the “Search for a suitable driver for my device (recommended)” option, then click on “Next”. (Figure 3)
Figure 3
6 - Mark the “CD-ROM drives” option only, and then click on “Next”. (Figure 4)
Figure 4
7 - The wizard will find the “gda_series.inf” pilot on the DVD, click on “Next”. (Figure 5)
Figure 5
8 - Installation of the pilots is in progress.
9 - The wizard has completed the installation of the pilot, click on “Finish”. (Figure 6)
Figure 6
If the 'Digital Signature Not Found' window appears, this message means that the pilot has not yet been validated by Microsoft and has therefore not received a logo certifying its compatibility with Windows. Do not worry, because ViaMichelin gives you an assurance of compatibility with the Windows 2000 and Windows XP operating systems. Installation of the ViaMichelin program will not damage your computer and you can continue the installation procedure by clicking on “Yes”.
It is likely that installation of the pilot cannot continue if Windows is not configured to read the digital signature if the Unsigned driver installation behavior and Unsigned non-driver installation behavior are Do not allow installation. To resolve this problem, temporarily (for the period of installation), configure the pilots on “Silently succeed”
10 - On your Windows desktop, click on “Start”, then on “Run”, then type “MMC” in the command window and click on “OK”. (Figure 7)
Figure 7
11 - On the scroll-down menu, click on “Console”, then on “Add/Remove Snap-in”. (Figure 8)
Figure 8
12 - Click on “Add”, select “Group Policy” and click on “Add”. (Figure 9)
Figure 9
13 - Click on “Finish”, “Close” and “OK”. (Figure 10)
Figure 10
14 - On the current console window, go to the following folders: Console Root / Local Computer Policy / Computer Configuration / Windows Settings / Security Settings / Local Policies / Security Options
15 - Do a right-hand mouse click on “Unsigned driver installation behavior” and press “Security”. (Figure 11)
Figure 11
16 - Scroll down the “Local policy setting” line and select “Silently succeed” then click on “OK”. (Figure 12)
Figure 12
Do the same for the “Unsigned non-driver installation behavior” line.
17 - Close the console window and then click on “No” if a window asks you if you want to save on “Console1”.
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| 4. | What Do I Do if the DVD-ROM fails to Launch?
We recommend that you install your ViaMichelin Navigation X-930 software onto a PC equipped with at least a Pentium® 200 MHz microprocessor and a Microsoft Windows® 2000 or XP operating system as well as a DVD-ROM reader which is a requirement for the installation of the DVD-ROM program supplied with the ViaMichelin Navigation X-930.
If an error message appears during installation of the software onto your PC, we recommend that you do one of the following:
- clear the Windows temporary files folder: TEMP
- clear the list of temporary Internet files.
- clear the recycle bin
- check that there is enough space on the hard disk of your PC to continue with the installation (approximately 4Go).
- create a temporary folder on your PC’s hard disk, for example: VMX930TEMP.
- copy the contents of the DVD-ROM into this folder.
- deactivate the anti-virus program installed on the PC (for the installation period).
- click on the “Setup” program to launch the installation process.
- follow the on-screen instructions
When the installation has been successfully completed, delete the temporary folder and its contents from your PC’s hard disk.
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| 5. | How do I get my product repaired?
Please contact our Customer Support department for assistance in troubleshooting the issue. If necessary, they will assist with return authorization for repair and provide an RMA number and details of how and where to send the product. ViaMichelin's US customer support and repair departments can be contacted via email pnd-na@viamichelin.com
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